|
Don't Reply to Any Email Requesting Personal Information Legitimate companies will not send you email requesting that you reply with personal or private information, such as: - Account number
- Cardmember ID (CID)
- Card expiration date
- Online user ID or password
- Birth date
- Driver's license number
- Mother's maiden name
Don't Send Email Containing Confidential Information Regular email is not a secure method of sending private information. To contact American National Bank regarding your account, Please call (903) 572-1776 Avoid Unknown Emails If you don't know the sender, delete it. Some email may contain viruses whose sole purpose is to wreak havoc on your hard drive. Other emails are phishing for live addresses. Don't ask to "unsubscribe." This only confirms they've reached an active Email account and will usually increase the amount of unsolicited emails you receive. Be Alert for Email Scams Offers of free money or requests for a user ID, account number or password are usually fake. When an email sounds too good to be true, it probably is. Don’t respond to it. Just delete it. Be Cautious Before Clicking on a Link Contained in Email Some scam emails will direct you to a phony, look-alike site that will ask you for confidential information. Don't be fooled. Verify that the Web site is legitimate and, if necessary, check with the company first before entering any private information into a Web site received from an email link. And even if you don't provide your Account Information at a phony Web site, clicking the link or red "X" in the corner, can unleash viruses that capture your identification, password and Account information. Close any pop-ups or new Web pages by right clicking on the box at the bottom of your screen with the title of the pop-up or Web page. Report Suspected Fraudulent Emails to ANB If you receive an email that claims to be from American National Bank that you suspect might be fraudulent, call (903) 572-1776 immediately. A Customer Service Representative can verify whether or not the email was actually sent by the bank.
|